Known Bugs

The following issues are in the game as of March 26:

Issue with Deck Creation on Android

When creating a deck via QR code on some Android platforms, the game freezes and the screen will not move past the QR code reader. You can resolve the issue by closing and restarting the app.

Prebuilt Deck Purchase Screen Display Issue

After purchasing a Temporary Deck, a black strip may remain on the Buy Prebuilt Decks screen. This is a display issue only and will not affect your purchase of a Temporary Deck. Moving to another in-game screen will resolve the issue.

Issue with Being Unable to Move past the Redraw Screen

The game won't move past the card redraw screen if players have been using another app to make a call at the same time. We recommend that players avoid making calls while playing matches. This issue can be resolved by restarting Shadowverse and reentering the match within the allotted time.

Issues with Music and Cutscenes

There may be instances where the music has static, or cutscenes experience blips or get cut off. This is caused by heavy load on your device's memory and can be resolved by shutting down other apps to free up space.

Issues with the Winner Prediction Event

When you jump to an external webpage through the link within the event banner more than twice and then try to place your vote, you will get a message asking you to try again shortly.

Game Freezing

When you play a card that returns a follower to your hand right after you play another follower, and the second card moves to the upper left corner of the screen, the game freezes and you are unable to continue the match.

Example:
1. Play two or more Fairies.
2. While the played Fairy is moving to the upper-left corner of the screen, you play Ancient Elf.
3. The game freezes.

Affected Cards:
- Ancient Elf
- King Elephant
- Cinderella
- Homecoming
- Fairy Torrent

You can resolve the issue by closing and restarting the app within the time limit. This will be resolved in a future update.

Unable to Return to Suspended Matches

Under some conditions, you may not be able to return to suspended matches. This issue was partially resolved in the June 28, 2017 update, but there is a possibility that similar issues might occur.

We are currently investigating and working to fix the outstanding issues listed above. We thank you for your patience as we work to resolve them.

Issues Resolved as of March 26

- Issue with card details during fusion animation


Shadowverse Team